Refund policy
Refund Policy
At Hippie Golf LLC, we want you to love your gear. Because our products are custom printed on demand just for you, well, you and the earth. Please review our policy below.
Defective or Incorrect Items. If your order arrives damaged, defective, or incorrect, we've got you covered. Contact us within 14 days of delivery at support@hippiegolfco.com with a photo of the issue and your order number, and we'll send a replacement or issue a full refund — no return necessary. Refunds may take 3 to 10 days.
Sizing & Fit We encourage you to review our size guides carefully before ordering. Because each item is made to order, we're unable to accept returns or exchanges for sizing issues or buyer's remorse. If you're unsure about sizing, reach out before you order, and we'll help you find the right fit.
Hat and Headwear Return Policy
Exclusions from Return Policy: Hats and Headwear
- Final Sale Designation: All hats, caps, beanies, and headwear items are strictly final sale.
- Hygiene Protection: We cannot accept returns or exchanges on headwear due to health, hygiene, and sweatband sanitary regulations.
- Size Verification: Please review the sizing charts carefully before purchasing, as size-related exchanges are not permitted.
- Damaged Items Exception: If your hat arrives damaged or defective, email us within 14 days of delivery with photos to receive a replacement.
Cancellations. Orders can be cancelled within 12 hours of purchase. After that, production has likely begun, and we're unable to cancel.
Contact Us Hippie Golf LLC 1524 Hillcrest Drive, Manhattan, KS 66502 Email: support@hippiegolfco.com or Phone: 785-477-4807